I lost my phone in the shuttle to the airport. I fell asleep, and when I woke up the driver was ushering us all out. In a rush, I grabbed my stuff and jumped out. I walked inside the airport and checked my pockets for my wallet and phone. Yes on the wallet, but the phone was nowhere to be found. Panic! I dropped my bags and rushed outside. It was just like in the movies: the shuttle speeds away just as I step outside.
Okay, so at this point, I have two options. I can chalk my phone up as a loss. It’s an iPhone, expensive and not easy to replace. Especially with my budget I would be out of a phone for probably six months. But, my plane is leaving soon so I don’t have much time to track it down.
Worst case, I have to reschedule my flight. Lets get my phone.
I stumble to the front desk and ask how I contact the shuttle bus. They point me downstairs. I wander aimlessly for a couple minutes looking for a help desk. I end up next to a group of cabbies. They all chirp,’
“Taxi? Taxi?”
I say no, but then respond in desperation
“I’m looking for the shuttlebus. I lost my phone.”
They cabbies all turn away, except for a gentleman with glasses and a red shirt.
“Well there are many shuttlebusses. Do you remember which company?”
“No….”
He smiles and leads me over to a phone. There listed are all the shuttles from Manhattan to the airport.
“Just call this one and give them your name. It’s the mot popular one.”
I call the phone number. A guy gruffly asks for my name and I explain that I’ve lost my phone. I give him my last name.
“Neil?” He asks.
“Yes!!!”
The man asks what terminal I’m in. I stammer cluelessly. The taxi driver who showed me the phone however, has been standing nearby the whole time. When he sees me stumble, he calls,
“You’re in Terminal C!”
I answer the man on the phone.
“He will be back in 2 minutes,” the guy on the phone says.
I hang up and approach the cabby. He’s a middle aged guy with dark skin and kind eyes. I shake his hand.
“Thank you. Thank you so much for your help.”
“My friend,” he answers. “I saw you were in distress and you needed help. In this world, this is how we must treat each other. I hope that one day, you will do the same for someone else.”
I eventually met up with the shuttle guy, got my phone, and now I’m sitting in the airport waiting for my flight. It probably wasn’t a big deal to the cabby to help me out. But he saved me heartache and stress, and kept my night from taking a bad turn.
It’s really not hard to help people sometimes, and often even the smallest gestures can make a huge difference.
Who says people on the East coast aren’t nice?